5/3 West Register Street, Edinburgh
/ +44 131 5570036
Terms and Conditions
Here's our small print.

Terms and Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Haggis Hostels's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term 'Haggis Hostels' or 'us' or 'we' refers to the owner of the website whose registered office is 5/3 West Register Street,Edinburgh,EH2 2AA. Our company registration number is SC399827. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties: name, address, email address, phone number

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Booking Terms

All guests must supply staff with authentic photographic identification. Failure to do so will result in failure to check in. Deposits in this case are non-refundable.

Cancellation Policy: Bookings may be cancelled 48 hours prior to arrival (10am), otherwise the card used for booking will charge the full amount of the stay. All cancellations must be made in writing by email to info@haggishostels.co.uk

20 December - 2 January (Inclusive) and the Month of August: Bookings made for this period will be charged in full at the time of booking or at least 14 days prior to arrival and are non refundable. Should you wish to make a booking deposit or alternative payment arrangements for any dates within this period then please contact the hostel directly.

All bookings cancelled or modified more than 48 hours prior to arrival will incur a 10% administration fee or a minimum of £5.00 whichever is the greater. This fee is per booking. All bookings cancelled after 48 hours prior to scheduled arrival or no shows will be charged in full.

Damages Policy: Any unreasonable damages or breakages to Haggis Hostels property will be charged to the credit card given at the time of booking, within 48 hours of the guest's departure.

For group bookings of 6 people or more to we would prefer payments to be made by bank transfer. Should you prefer to make payments by credit/debit card a 2.5% administration fee will be applied.

Exclusive Hire and Group Bookings

Further rules and terms and conditions apply to exclusive hire, and group bookings (bookings of 6 or more people). Read more on our exclusive hire and group bookings page.

Discount Vouchers

Further rules and terms and conditions apply to discount vouchers. Read more on our discount voucher terms and conditions page.